# How to reset your password

1. Open a web browser on your device and go to <mark style="color:blue;">lii/admin</mark> to access the administrator page.
2. From the sign-in page, select the **Forgotten password or username?** link or go directly to the <mark style="color:blue;">Password reset page.</mark>

<div align="left"><figure><img src="/files/1pYfoEwW2cSsD1O5XSDt" alt="" width="495"><figcaption></figcaption></figure></div>

3. On the Password reset page, Enter your **email address** and click the **Reset password** Button.

<div align="left"><figure><img src="/files/sAxnSpNZhjLUn86jHfkU" alt="" width="563"><figcaption></figcaption></figure></div>

4. You will receive an email with a link to reset your password. Click the **link** to begin resetting your password.

<div align="left"><figure><img src="/files/pRilHgY8KavQrjaaNIqc" alt="" width="557"><figcaption></figcaption></figure></div>

5. On the **Reset a new password page**, enter a new password, confirm your password, and then select Reset Password.

{% hint style="info" %}
Your new password must:

* Be at least 8 characters long.
* Contain a mixture of letters, numbers and special characters.
* Have at least one uppercase and one lowercase letter.
  {% endhint %}

<div align="left"><figure><img src="/files/cO4F33UB4NRs1Xz1J5HW" alt="" width="563"><figcaption></figcaption></figure></div>

6. When you see the message, **Your password has been reset**, you can click **Log in** and sign in with your new password.

<div align="left"><figure><img src="/files/UpxLKr02xzSnrvpVnn2H" alt="" width="563"><figcaption></figcaption></figure></div>


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